Amerikatɔwo ƒe fexexe kabakaba ƒe kadodoa ƒe ʋuʋu, zi eve

American Express Fexexe ƒe Nyatakakadzraɖoƒe ƒe Ʋuʋu, Zi Eve: Aɖaŋudɔ si Wowɔ le Mɔnukpɔkpɔwo Me

Le xexeame katã ƒe ganyawo ƒe xexe si me wotsɔa ga geɖe dea eme me la, network ƒe liƒoe nye nusianu. Le adzɔha gã aɖe abe American Express ene gome la, edze abe susu si tututu nye be yeaʋu yeƒe fexexe ŋuti dɔwɔƒe vevitɔ—si nye mɔ̃ si ɖea mɔ ɖe asitsatsa biliɔn geɖe ŋu ƒe sia ƒe—si nye nusi ŋu womate ŋu abu o ene. Ke hã Amex wɔ nu ma tututu, menye zi ɖeka o, ke boŋ zi eve. Gbã la, tso nyatakakadzraɖoƒe si wozãna tsã dzi va ɖo ame ŋutɔ ƒe alilikpo dzi, eye emegbe agate ŋu ayi dutoƒo alilikpo ƒe xɔtuɖoɖo dzi. Ʋuʋu zi eve sia de ŋgɔ wu mɔ̃ɖaŋununya ƒe nudzɔdzɔ ŋuti numekuku ko; enye mɔfiame na dɔwɔƒe ɖesiaɖe si le ablaɖeɖe dim evɔ maɖe asi le kakaɖedzi ŋu o. Ete gbe ɖe tɔtrɔ vevi aɖe dzi: tenɔnɔ ɖe nɔnɔme sesẽwo nu meganye mɔ̃ sesẽ siwo wotu ɖekae o, ke boŋ enye ɖoɖo siwo me nunya le, siwo ƒe nɔnɔme le vovovo, siwo ate ŋu atrɔ.

Titri Gbãtɔ: Tso Nyatakakadzraɖoƒe yi Alilikpo si Nye Ame ŋutɔ gbɔ

American Express ƒe ʋuʋu gbãtɔ ku ɖe dziɖuɖu kple dɔwɔwɔ nyuie xɔxɔ ŋu. Nyatakakadzraɖoƒe xoxowo, togbɔ be wosẽ hã la, zi geɖe la, wokpea fu le siloed resources kple ɣeyiɣi didi siwo wotsɔ wɔa nuawoe ta. To ʋuʋu yi ame ŋutɔ ƒe alilikpo si woƒo ƒu me la, Amex ɖoe be yeawɔ ememe nɔnɔme si le kabakaba wu, si woate ŋu atrɔ asi le. Ʋuʋu sia na asitsaha vovovowo te ŋu kpɔ kɔmpiuta dɔwɔnuwo le woƒe didi nu, esime wole dedienɔnɔ kple sedziwɔwɔ dzi kpɔkpɔ sesẽ siwo nye sedziwɔwɔ na fexexe ŋuti nyatakakawo me ɖe asi. Bu eŋu be enye dɔwɔƒe deŋgɔ aɖe si nye ame ŋutɔ tɔ tutu—si wowɔ wònyo ŋutɔ, gake egakpɔtɔ nye etɔ eye wòwɔa dɔ le aƒea me keŋkeŋ. Akpa sia ɖo gɔmeɖoanyi vevi la, si ɖo kpe edzi be woate ŋu agbugbɔ aɖo network la ɖe mɔ̃ dzi dzidzedzetɔe, si aƒã kakaɖedzi ɖe titri si me kɔ wu si gbɔna ŋu.

Aɖaŋuɖoɖo ƒe Pivot yi Dutoƒo Alilikpo me

Ʋuʋu evelia, yi dutoƒo alilikpo me, nye aɖaŋuɖoɖo ƒe tɔtrɔ si wòhiã be woawɔ lolome kple nu yeyewo dodo ɖe ŋgɔ si tɔgbe medzɔ kpɔ o. Ame ŋutɔ ƒe alilikpoa na ŋgɔyiyi, gake dutoƒo alilikpo do tɔtrɔ ƒe ŋugbe—AI, numekuku, kple xexeame katã ƒe xɔtuɖaŋu deŋgɔ siwo ate ŋu adzi ɖe edzi le mɔ si sɔ nu le wɔna siwo sɔ gbɔ wu abe mɔkeke ƒe asiƒleƒe ene me. Kuxia lolo ŋutɔ: fexexe ƒe ɖoɖo si le ɣeyiɣi ŋutɔŋutɔ me, si me woɖea mɔ ɖe vodadawo ŋu le, si me womeɖea mɔ ɖe ɣeyiɣi si woatɔ te o ŋu la ʋuʋu. Amex te ɖe esia ŋu menye abe "lift-and-shift" ene o, ke boŋ abe xɔtuɖaŋu gbugbɔgatu nyuie ene. Woma network ɖeka kolia la me wòzu microservices, nugoe me dɔwɔnuwo, eye woxɔ API-first designs. Modular mɔnu sia na be woateŋu aʋu akpawo le wo ɖokui si, ado akpa ɖesiaɖe kpɔ ahada asi ɖe edzi evɔ womade ɖoɖo bliboa afɔku me o.

ƒe nyawo "Menye ɖeko míeʋu míaƒe nyatakakadzraɖoƒe yi alilikpo me ko o; míegakpɔ míaƒe fexexe ƒe mɔnu bliboa le susu me na alilikpo ƒe ɣeyiɣia. Esia na míete ŋu to nu yeyewo vɛ le ablaɖeɖe si manya wɔ tsã o," Amex mɔ̃ɖaŋununya ƒe amegã aɖe de dzesii.

Nu Vevi Siwo Wotsɔna Yia Egbegbe Asitsatsa ƒe Dɔwɔɖoɖowo

Amex ƒe mɔzɔzɔa na nusɔsrɔ̃ veviwo na asitsaha siwo ƒe lolome le vovovo siwo le woawo ŋutɔ ƒe dijitaal tɔtrɔ ŋu bum. Nu vevi siwo na wokpɔ dzidzedze la menye mɔ̃ɖaŋununya ɖeɖeko ŋue wòku ɖo o, ke boŋ xexemenunya hã ŋue wòku ɖo.

ƒe nyawo
• Modularity is Mandatory: Dɔwɔɖoɖowo mama ɖe vovo, dɔwɔwɔ ɖekae nye mɔ ɖeka kolia si dzi woato akpɔ ʋuʋu si dzi woate ŋu aɖu, si me afɔku mele o kple etsɔme ablaɖeɖe gbɔ.
• Hybrid as a Stepping Stone: Mɔnu si wowɔna vivivi (ame ŋutɔ tɔ, emegbe dukɔa tɔ) ate ŋu aɖe tɔtrɔ ƒe afɔku ɖa eye wòatu habɔbɔ ƒe lãmekawo ƒe ŋkuɖoɖonudzi ɖo.
• Zero-Downtime Mindset: Ðoɖowɔwɔ ɖe dɔwɔwɔ atraɖii ŋu bia be woawɔ akɔdada nyuie, woaƒu du ɖekae, eye woawɔ rollback mɔnu sesẽwo na akpa ɖesiaɖe.
• Dedienɔnɔ kple Sedziwɔwɔ to Aɖaŋuɖoɖo me: Le dɔwɔƒe siwo ŋu wowɔ ɖoɖo ɖo me la, esiawo mate ŋu anye nusiwo woawɔ le emegbe o; ele be woanye gɔmeɖoanyi na xɔtuɖaŋu yeyea.

Wò Agile Gɔmeɖoanyi Tutu kple Mewayz

Amex ŋutinya ɖee fia kɔte be dɔwɔƒewo ƒe dɔwɔwɔ ƒe etsɔme nye modular. Esia tututue nye xexemenunya si le megbe na Mewayz. Abe alesi Amex ɖe eƒe fexexe ƒe dɔwɔnawo ɖa be woate ŋu atrɔ ɖe nɔnɔmewo ŋu ene la, Mewayz naa dɔwɔƒewo kpɔa dɔwɔɖoɖo si wowɔna le mɔ vovovowo nu si me dɔ veviwo—CRM, dɔa dzikpɔkpɔ, kadodowo, kple ẽ, fexexe—wɔa dɔ abe mɔ̃ siwo wowɔ ɖekae gake wole wo ɖokui si ene. Esia fia be àte ŋu atrɔ asi le asitsatsa ƒe ŋutete ɖeka ŋu, aʋui, alo aɖɔlii evɔ màhe kɔsɔkɔsɔ ƒe nuwɔna si gblẽa nu le wò dɔwɔwɔ bliboa me vɛ o. Eɖanye be èle fexexe ƒe agbo yeye aɖe ƒom ƒu alo nèle wò nyatakakawo me dzodzro ʋum yi alilikpo me dɔwɔƒe yeye o, Mewayz nɔnɔme naa wò asitɔtrɔ le nɔnɔme si dzi wokpɔna, si le akpa vovovowo ƒe ɖoɖo nu si na Amex ƒe ʋuʋu zi eve dzinɔameƒotɔe kpɔ dzidzedze. Le egbegbe nɔnɔme me la, tenɔnɔ ɖe nɔnɔme sesẽwo nu nye ablaɖeɖe, eye ablaɖeɖe tso modular design me.

Nyabiase Siwo Wobiana Enuenu

American Express Fexexe ƒe Nyatakakadzraɖoƒe ƒe Ʋuʋu, Zi Eve: Masterclass le Modular Strategy me

Le xexeame katã ƒe ganyawo ƒe xexe si me wotsɔa ga geɖe dea eme me la, network ƒe liƒoe nye nusianu. Le adzɔha gã aɖe abe American Express ene gome la, edze abe susu si tututu nye be yeaʋu yeƒe fexexe ŋuti dɔwɔƒe vevitɔ—si nye mɔ̃ si ɖea mɔ ɖe asitsatsa biliɔn geɖe ŋu ƒe sia ƒe—si nye nusi ŋu womate ŋu abu o ene. Ke hã Amex wɔ nu ma tututu, menye zi ɖeka o, ke boŋ zi eve. Gbã la, tso nyatakakadzraɖoƒe si wozãna tsã dzi va ɖo ame ŋutɔ ƒe alilikpo dzi, eye emegbe agate ŋu ayi dutoƒo alilikpo ƒe xɔtuɖoɖo dzi. Ʋuʋu zi eve sia de ŋgɔ wu mɔ̃ɖaŋununya ƒe nudzɔdzɔ ŋuti numekuku ko; enye mɔfiame na dɔwɔƒe ɖesiaɖe si le ablaɖeɖe dim evɔ maɖe asi le kakaɖedzi ŋu o. Ete gbe ɖe tɔtrɔ vevi aɖe dzi: tenɔnɔ ɖe nɔnɔme sesẽwo nu meganye mɔ̃ sesẽ siwo wotu ɖekae o, ke boŋ enye ɖoɖo siwo me nunya le, siwo ƒe nɔnɔme le vovovo, siwo ate ŋu atrɔ.

Titri Gbãtɔ: Tso Nyatakakadzraɖoƒe yi Alilikpo si Nye Ame ŋutɔ gbɔ

American Express ƒe ʋuʋu gbãtɔ ku ɖe dziɖuɖu kple dɔwɔwɔ nyuie xɔxɔ ŋu. Nyatakakadzraɖoƒe xoxowo, togbɔ be wosẽ hã la, zi geɖe la, wokpea fu le siloed resources kple ɣeyiɣi didi siwo wotsɔ wɔa nuawoe ta. To ʋuʋu yi ame ŋutɔ ƒe alilikpo si woƒo ƒu me la, Amex ɖoe be yeawɔ ememe nɔnɔme si le kabakaba wu, si woate ŋu atrɔ asi le. Ʋuʋu sia na asitsaha vovovowo te ŋu kpɔ kɔmpiuta dɔwɔnuwo le woƒe didi nu, esime wole dedienɔnɔ kple sedziwɔwɔ dzi kpɔkpɔ sesẽ siwo nye sedziwɔwɔ na fexexe ŋuti nyatakakawo me ɖe asi. Bu eŋu be enye dɔwɔƒe deŋgɔ aɖe si nye ame ŋutɔ tɔ tutu—si wowɔ wònyo ŋutɔ, gake egakpɔtɔ nye etɔ eye wòwɔa dɔ le aƒea me keŋkeŋ. Akpa sia ɖo gɔmeɖoanyi vevi la, si ɖo kpe edzi be woate ŋu agbugbɔ aɖo network la ɖe mɔ̃ dzi dzidzedzetɔe, si aƒã kakaɖedzi ɖe titri si me kɔ wu si gbɔna ŋu.

Aɖaŋuɖoɖo ƒe Pivot yi Dutoƒo Alilikpo me

Ʋuʋu evelia, yi dutoƒo alilikpo me, nye aɖaŋuɖoɖo ƒe tɔtrɔ si wòhiã be woawɔ lolome kple nu yeyewo dodo ɖe ŋgɔ si tɔgbe medzɔ kpɔ o. Ame ŋutɔ ƒe alilikpoa na ŋgɔyiyi, gake dutoƒo alilikpo do tɔtrɔ ƒe ŋugbe—AI, numekuku, kple xexeame katã ƒe xɔtuɖaŋu deŋgɔ siwo ate ŋu adzi ɖe edzi le mɔ si sɔ nu le wɔna siwo sɔ gbɔ wu abe mɔkeke ƒe asiƒleƒe ene me. Kuxia lolo ŋutɔ: fexexe ƒe ɖoɖo si le ɣeyiɣi ŋutɔŋutɔ me, si me woɖea mɔ ɖe vodadawo ŋu le, si me womeɖea mɔ ɖe ɣeyiɣi si woatɔ te o ŋu la ʋuʋu. Amex te ɖe esia ŋu menye abe "lift-and-shift" ene o, ke boŋ abe xɔtuɖaŋu gbugbɔgatu nyuie ene. Woma network ɖeka kolia la me wòzu microservices, nugoe me dɔwɔnuwo, eye woxɔ API-first designs. Modular mɔnu sia na be woateŋu aʋu akpawo le wo ɖokui si, ado akpa ɖesiaɖe kpɔ ahada asi ɖe edzi evɔ womade ɖoɖo bliboa afɔku me o.

Nu Vevi Siwo Wotsɔna Yia Egbegbe Asitsatsa ƒe Dɔwɔɖoɖowo

Amex ƒe mɔzɔzɔa na nusɔsrɔ̃ veviwo na asitsaha siwo ƒe lolome le vovovo siwo le woawo ŋutɔ ƒe dijitaal tɔtrɔ ŋu bum. Nu vevi siwo na wokpɔ dzidzedze la menye mɔ̃ɖaŋununya ɖeɖeko ŋue wòku ɖo o, ke boŋ xexemenunya hã ŋue wòku ɖo.

Wò Agile Gɔmeɖoanyi Tutu kple Mewayz

Amex ŋutinya ɖee fia kɔte be dɔwɔƒewo ƒe dɔwɔwɔ ƒe etsɔme nye modular. Esia tututue nye xexemenunya si le megbe na Mewayz. Abe alesi Amex ɖe eƒe fexexe ƒe dɔwɔnawo ɖa be woate ŋu atrɔ ɖe nɔnɔmewo ŋu ene la, Mewayz naa dɔwɔƒewo kpɔa dɔwɔɖoɖo si wowɔna le mɔ vovovowo nu si me dɔ veviwo—CRM, dɔa dzikpɔkpɔ, kadodowo, kple ẽ, fexexe—wɔa dɔ abe mɔ̃ siwo wowɔ ɖekae gake wole wo ɖokui si ene. Esia fia be àte ŋu atrɔ asi le asitsatsa ƒe ŋutete ɖeka ŋu, aʋui, alo aɖɔlii evɔ màhe kɔsɔkɔsɔ ƒe nuwɔna si gblẽa nu le wò dɔwɔwɔ bliboa me vɛ o. Eɖanye be èle fexexe ƒe agbo yeye aɖe ƒom ƒu alo nèle wò nyatakakawo me dzodzrowo ʋum yi alilikpo me dɔwɔƒe yeye aɖe o, Mewayz ƒe nɔnɔme naa wò ŋutete si dzi wokpɔna, si le akpa vovovowo ƒe ɖoɖo nu si na Amex ƒe ʋuʋu zi eve dzinɔameƒotɔe kpɔ dzidzedze. Le egbegbe nɔnɔme me la, tenɔnɔ ɖe nɔnɔme sesẽwo nu nye ablaɖeɖe, eye ablaɖeɖe tso modular design me.